Umbraco Status page

Welcome to the Umbraco status page. On this page, you can see the current operational status as well as plans for scheduled maintenance and automatic upgrades for all our cloud offerings: Umbraco Cloud and Heartcore.

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If you’re experience issues with your cloud project which does not seem to relate to the current operational status, please go to Our Umbraco and search for the issue or reach out to the Umbraco Support in the portal chat.

All Systems Operational
Umbraco Cloud Operational
Website Hosting ? Operational
Storage ? Operational
Database ? Operational
Network ? Operational
Umbraco Services ? Operational
Umbraco Heartcore Operational
Umbraco Heartcore - API Operational
Umbraco Heartcore - Backoffice Operational
Umbraco Heartcore Services Operational Portal Operational
Umbraco Cloud ? Operational
Umbraco Heartcore Operational
Umbraco Id ? Operational
90 days ago
99.96 % uptime
Today Operational Operational
Degraded Performance
Partial Outage
Major Outage
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
On Thursdays August 25th we are planning a maintenance for upgrading the internal infrastructure on Umbraco Cloud that introduces improvements to availability and scaleability for internal services. In that time period our engineering team will have redeploy all internal service, and thus, Project- and Environment Management on Umbraco Cloud will be temporary unavailable. The maintenance does not affect running websites.

Sorry for the inconvenience this might have.

Posted on Aug 16, 17:43 CEST
Past Incidents
Aug 18, 2022

No incidents reported today.

Aug 17, 2022

No incidents reported.

Aug 16, 2022
Completed - The scheduled maintenance has been completed.
Aug 16, 19:01 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 16, 08:00 CEST
Scheduled - Umbraco CMS 8.18.5 and 9.5.3 are released and will be automatically upgraded on projects running version 8.18.X and 9.5.X respectively.

Also, Umbraco Deploy 4.6.2, 9.4.2 and 10.0.3 are released and will be automatically upgraded on projects running version 4.6.X, 9.4.X and 10.0.X respectively.

Release notes can be found on Our:

Expected release date: August 16, 2022, 8:00 CEST
Expected upgrade window: August 16, 2022, 8:00-19:00 CEST

Aug 11, 09:24 CEST
Resolved - After a recent update of the centralized service handling logins for Umbraco Id (single sign on), we saw that logins to be Umbraco Backoffice failed because a related service hadn't started after the deployment. After the service was started logins started working again.
This was a temporary outage, which is why this incident is already marked as resolved.
The incident lasted for approximately 10 minutes.

Aug 16, 13:12 CEST
Aug 15, 2022
Resolved - On August 15th we rolled out an update for the part of our GraphQL Server, which generates the types that make up the GraphQL schema for all Umbraco Heartcore Projects. The update was deployed at 8:00am August 15th and the GraphQL schemas were updated in the evening around 10:00pm. This update included support for complex filtering for complex types like the content picker, media picker and multinode tree picker. After the schemas were updated across all Heartcore projects we saw that certain combinations of using the media picker in nested content returned null instead of the url to the media.
While only a subset of projects were affected we quickly isolated the issue to the schema generation, rolled back the deployment and started updating the schemas again. Once that was completed we verified the affected queries yielded the correct results before closing the issue at around 1:00am august 16th.

We apologies to all affected by this regression issue in the GraphQL schema generation. We know that for some it was very late in the evening, which is never fun when having to wait for a resolution. Please note that the Heartcore Product team takes these types of issues very serious, and as a result we are expanding our testing efforts around GraphQL and REST API updates.
There will be hard requirements for running tests in both development and staging with a large selection of data-sets and queries that correspond to current users of Umbraco Heartcore.

// The Umbraco Heartcore Product team

Aug 15, 22:00 CEST
Aug 14, 2022

No incidents reported.

Aug 13, 2022

No incidents reported.

Aug 12, 2022

No incidents reported.

Aug 11, 2022

No incidents reported.

Aug 10, 2022

No incidents reported.

Aug 9, 2022

No incidents reported.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022

No incidents reported.