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Umbraco Status page


Welcome to the Umbraco status page. On this page, you can see the current operational status as well as plans for scheduled maintenance and automatic upgrades for all our cloud offerings: Umbraco Cloud and Heartcore.

Subscribe to updates above to get the latest status send straight to your inbox.

If you’re experience issues with your cloud project which does not seem to relate to the current operational status, please go to Our Umbraco and search for the issue or reach out to the Umbraco Support in the portal chat.

All Systems Operational
Uptime over the past 90 days. View historical uptime.
Umbraco Cloud - EU WEST Operational
90 days ago
100.0 % uptime
Today
Website Hosting ? Operational
90 days ago
100.0 % uptime
Today
Storage ? Operational
Database ? Operational
Umbraco Services ? Operational
Umbraco Cloud - US EAST Operational
90 days ago
100.0 % uptime
Today
Website Hosting Operational
90 days ago
100.0 % uptime
Today
Storage ? Operational
Database ? Operational
Umbraco Services ? Operational
Umbraco Cloud - UK SOUTH Operational
90 days ago
100.0 % uptime
Today
Website Hosting Operational
90 days ago
100.0 % uptime
Today
Storage Operational
90 days ago
100.0 % uptime
Today
Database Operational
90 days ago
100.0 % uptime
Today
Umbraco Services Operational
90 days ago
100.0 % uptime
Today
Umbraco Heartcore Operational
90 days ago
99.9 % uptime
Today
Umbraco Heartcore - API Operational
90 days ago
99.86 % uptime
Today
Umbraco Heartcore - Backoffice Operational
Umbraco Heartcore Services Operational
90 days ago
99.94 % uptime
Today
Umbraco.io Portal Operational
Umbraco Cloud ? Operational
Umbraco Heartcore Operational
Umbraco Id ? Operational
90 days ago
100.0 % uptime
Today
Automatic TLS - Certificate Provisioning Operational
Custom hostname routing Operational
CDN/Cache ? Operational
umbraco.com Operational
our.umbraco.com Operational
docs.umbraco.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Auto upgrade for Umbraco CMS 8.18.7, 10.4.2, 11.2.2 Mar 28, 2023 08:00-17:00 CEST
Umbraco CMS 8.18.7, 10.4.2 and 11.2.2 are released and will be automatically upgraded on projects running version 8.18.x, 10.4.x and 11.2.x.

Release notes can be found on Our:
- https://our.umbraco.com/download/releases/8187
- https://our.umbraco.com/download/releases/1042
- https://our.umbraco.com/download/releases/1122

Expected release date: March 28, 2022, 8:00 CEST
Expected upgrade window: March 28, 2022, 8:00-17:00 CEST
Posted on Mar 24, 2023 - 08:51 CET
Heartcore Content Delivery Platform - central database maintenance Apr 16, 2023 08:00-10:00 CEST
On Sunday, April 16 from 08:00 - 10:00 CET we will be performing maintenance of the central database of the Content Delivery Platform. The maintenance involves a migration from one database server to another in order to perform a version upgrade.

For the duration of this maintenance, we will pause data ingestion. The effect of this is that changes performed in the Umbraco Backoffice (content, schema, etc.) will not be updated in the Content Delivery Platform and during the maintenance window. Once the maintenance is completed, data ingestion will resume and all changes will be available through the APIs.

The database migration is performed in the background while the current database remains online. Once the new database is ready we will switch the API servers to use this new database, so we avoid downtime.
We expect the switch to be seamless, and we will continue to monitor the APIs once the switch is completed to ensure the health of all APIs remain as expected.

We have tested both REST and GraphQL for potential breaking changes to ensure the output is not affected. We noted that a locale change (Windows-1252 to UTF-8) in the database may affect the ordering of the content returned by the API’s where special characters will be ordered in a different way, for example “/” will now come before “-”, and “0” before “_”.
Posted on Mar 13, 2023 - 12:46 CET
Past Incidents
Mar 27, 2023

No incidents reported today.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Incident regarding provisioning of sites and environments on Umbraco Cloud in Europe
Resolved - This incident has been resolved, and we are seeing a positive ingestion in telemetry
Mar 23, 10:37 CET
Monitoring - The status page from Azure has been updated, and it seems like Azure is recovering, as well as Umbraco Cloud. We'll keep monitoring our internal performance indicators and provide an update latest at 1030 CET
Mar 23, 08:48 CET
Identified - We have identified the source to be a Microsoft Azure Api that Umbraco Cloud is depending on to provision and change infrastructure. As such you'll see a degraded performance when creating and changing plans etc. Website hosting is not affected.

Our partners at Microsoft have provided us with the following status page
https://azure.status.microsoft/en-gb/status
Mar 23, 08:14 CET
Investigating - We found an issue with provisioning of new Umbraco Cloud sites and new environments in Europe.
We are working together with our hosting provider to find and implement a solution.

Website hosting is not affected.
Mar 23, 07:40 CET
Mar 22, 2023
Umbraco Heartcore content updates not working - Rolling out a hotfix
Resolved - This incident has been resolved.
Mar 22, 17:35 CET
Monitoring - The hot-fix rollout of the autoupgrade to all Heartcore projects is now complete. The content API as well as content updates in Umbraco backoffice are now working as expected.

We continue monitoring and will close the incident within the next hour.
Mar 22, 16:24 CET
Identified - We have identified the underlying issue preventing content updates. We have sucesfully tested a hotfix on a set of internal projects as well as select customer projects.

We will now begin rolling out an emergency hotfix to all the affected heartcore projects as an automatic upgrade. Heartcore API as well as backoffice content updates will start working after the emergency update is rolled out.

We will post the next update once the roll out is complete.
Mar 22, 14:22 CET
Investigating - We are currently investigating an issue related to Umbraco Heartcore content updates not working.
Mar 22, 12:44 CET
Mar 21, 2023
Autoupgrade for Umbraco CMS 8.18.6, 10.4.1 and 11.2.1, and Umbraco Deploy 4.7.4, 9.5.4, 10.1.4 and 11.0.2
Completed - The scheduled maintenance has been completed.
Mar 21, 17:01 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 21, 08:00 CET
Scheduled - Umbraco CMS 8.18.6, 10.4.1 and 11.2.1 are released and will be automatically upgraded on projects running version 8.18.X, 10.4.X and 11.2.X respectively.

Also, Umbraco Deploy 4.7.4, 9.5.4, 10.1.4 and 11.0.2 are released and will be automatically upgraded on projects running version 4.7.X, 9.5.X, 10.1.X and 11.0.X respectively.

Release notes can be found on Our:

- CMS 8.16.6 - https://our.umbraco.com/download/releases/8186
- CMS 10.4.1 - https://our.umbraco.com/download/releases/1041
- CMS 11.2.1 - https://our.umbraco.com/download/releases/1121
- Deploy: https://our.umbraco.com/packages/developer-tools/umbraco-deploy/

Expected upgrade window: March 21st 2023, 8:00-17:00 CET
Mar 16, 08:10 CET
Issues regarding deployment of upgrades for Hearcore
Resolved - We've just concluded the last rounds of checks and reporting, and we are back to normal.

Again we are sorry for the inconvenience that you might have had, and if you are experiencing any Heartcore issues, please reach out to support.
Mar 21, 15:08 CET
Update - All of our telemetries are reporting that we are back to normal.

We will keep monitoring the sites for now, to ensure that everything is as it seems. If you are having issues, please reach out to support.

We are sorry for the inconvenience that you might have had.
Mar 21, 14:01 CET
Monitoring - We have started rolling out a fix for all affected Heartcore Projects, and we start to see a positive trend in our monitoring.
Mar 21, 13:29 CET
Update - We have identified a fix, and we'll start rolling out new releases to Heartcore shortly.

Next update no later than 1500 DK Time
Mar 21, 12:45 CET
Identified - We have identified the issue with one of the dependencies

Issue:
- Heartcore has an assembly redirect for System.Diagnostics.DiagnosticSource to version 4.0.3.1
- The latest CMS patch upgrades System.Diagnostics.DiagnosticSource to version 4.6.25519.3
- The assembly redirect in web.config still points to 4.0.3.1

We are still deciding on a course of action.
Mar 21, 11:49 CET
Investigating - While deploying the latest upgrades for CMS 8.18.6 and Deploy 4.7.4, we discovered a significant regression of uptimes for Heartcore projects.

We are currently investigating the issue and will start restoring websites as soon as we find the issue.

We will provide an update no later than 12.00 DK time.
Mar 21, 11:07 CET
Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023

No incidents reported.

Mar 14, 2023
Autoupgrade for Umbraco Forms 9.5.8
Completed - The scheduled maintenance has been completed.
Mar 14, 17:00 CET
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 14, 08:00 CET
Scheduled - Umbraco Forms 9.5.8 is released and will be automatically upgraded on projects running version 9.5.X.

Release notes can be found on Our:
https://our.umbraco.com/packages/developer-tools/umbraco-forms/

Expected upgrade window: March 14th 2023, 8:00-17:00 CET
Mar 10, 13:04 CET
Mar 13, 2023

No incidents reported.

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