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Umbraco Status page


Welcome to the Umbraco status page. On this page, you can see the current operational status as well as plans for scheduled maintenance and automatic upgrades for all our cloud offerings: Umbraco Cloud and Heartcore.

Subscribe to updates above to get the latest status send straight to your inbox.

If you’re experience issues with your cloud project which does not seem to relate to the current operational status, please go to Our Umbraco and search for the issue or reach out to the Umbraco Support in the portal chat.

All Systems Operational
Umbraco Cloud Operational
Website Hosting ? Operational
Storage ? Operational
Database ? Operational
Network ? Operational
Umbraco Services ? Operational
Umbraco Heartcore Operational
Umbraco Heartcore - API Operational
Umbraco Heartcore - Backoffice Operational
Umbraco Heartcore Services Operational
Umbraco.io Portal Operational
Umbraco Cloud ? Operational
Umbraco Heartcore Operational
Umbraco Id ? Operational
90 days ago
100.0 % uptime
Today
Umbraco.com Operational
Our.umbraco.com Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Umbraco Cms 10.0.1 is released and will be automatically upgraded on projects running version 10.0.X.

Umbraco Forms 10.0.3 is released and will be automatically upgraded on projects running version 10.0.X.

Also, Umbraco Deploy 10.0.1 is released and will be automatically upgraded on projects running version 10.0.X.

Release notes can be found on Our:
https://our.umbraco.com/download/releases/1001
https://our.umbraco.com/packages/developer-tools/umbraco-forms/
https://our.umbraco.com/packages/developer-tools/umbraco-deploy/

Expected release date: July 5th 2022, 8:00 CET
Expected upgrade window: July 5th 2022, 8:00-17:00 CET

Posted on Jun 29, 08:19 CEST
A new patch release for the Umbraco Id extension for Umbraco 8 will be released on Tuesday July 5th.
This update will be rolled out to all Umbraco 8 projects with Umbraco Id enabled.

This is a minor update, which fixes the "Reset Password" button and subpage when accessing it through the Backoffice login screen.

Expected release date: July 5th 2022, 8:00 CET
Expected upgrade window: July 5th 2022, 8:00-17:00 CET

Posted on Jun 30, 16:27 CEST
Umbraco Heartcore update roll-out Jul 5, 08:00-13:00 CEST
Umbraco Heartcore will receive an update, which fixes a couple of different issues:
* Multi Url Picker fix for multiple languages (Vary by Culture).
* When deploying schema changes between environments the GraphQL Schema wasn't always accurately updated in the target environment.
* Deleted document types were not properly updated in the GraphQL Schema.
* Umbraco Id related update, which fixes the "Reset Password" functionality from the Backoffice login screen.

This update roll-out will also include the 1.0 release of Custom Grid Editors.

The maintenance is scheduled to take place on July 5th from 8:00 am CET.

Posted on Jun 30, 16:23 CEST
Past Incidents
Jul 1, 2022
Resolved - This incident has been resolved.
Jul 1, 08:02 CEST
Update - For the last 15 hours, we have seen stable operations. We are continuing to actively monitor for any issues and we have partnered up with the Microsoft Support Engineering team, to figure out the root cause of these issues.
Jun 30, 11:46 CEST
Update - We have not seen any critical issues for the last 12 hours, but are getting reports from a subset of customers that they'd need to clear the browser cache and cookies. We are continually monitoring the ongoing issue.
Jun 29, 11:23 CEST
Monitoring - A critical bug in one of our main components was discovered and we successfully released a fix and seeing positive ingestion of traffic. We'll keep monitoring for regression.
Jun 28, 21:46 CEST
Identified - After the aforementioned fix, we are still experiencing a regression of services. We are in contact with our partners at Microsoft to help resolve the issue. Sorry for the inconvenience.
Jun 28, 14:10 CEST
Monitoring - A fix has been implemented and we are actively monitoring the result
Jun 28, 12:04 CEST
Identified - The issue has been identified and our engineering teams are working on a fix.
Jun 28, 11:54 CEST
Investigating - We are currently investigating an issue affecting a subset of customers who are unable to login into back-office using UmbracoID
Jun 28, 11:23 CEST
Jun 30, 2022
Jun 29, 2022
Jun 28, 2022
Resolved - We continue to have stable performance of the underlying platform for the GraphQL API so we are moving this issue to Resolved.
We are also continuing to investigate the root cause of the issue in order to find areas that can be improved.

Jun 28, 16:47 CEST
Monitoring - GraphQL API is back to responding as expected. We continue to monitor the API and investigate why responses slowed down.
Jun 28, 12:19 CEST
Investigating - We are currently investigating an issue with connections to the GraphQL API. For the past ~10 minutes we have seen slow response times, which we are looking into.
Jun 28, 11:59 CEST
Jun 27, 2022

No incidents reported.

Jun 26, 2022

No incidents reported.

Jun 25, 2022

No incidents reported.

Jun 24, 2022

No incidents reported.

Jun 23, 2022

No incidents reported.

Jun 22, 2022

No incidents reported.

Jun 21, 2022
Completed - The scheduled maintenance has been completed.
Jun 21, 17:00 CEST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 21, 08:00 CEST
Scheduled - Umbraco CMS 9.5.2 is released and will be automatically upgraded on projects running version 9.5.X.

Additional supporting software for Umbraco Cloud sites will be automatically upgraded.

Release notes can be found on Our:
https://our.umbraco.com/download/releases/952

Expected release date: June 21, 2022, 8:00 CEST
Expected upgrade window: June 21, 2022, 8:00-19:00 CEST

Jun 16, 08:53 CEST
Resolved - Incident has been resolved by Cloudflare - all systems are again operational.
Jun 21, 11:56 CEST
Monitoring - Everything should be operational again. We will continue to monitor the situation and statuses from Cloudflare.
Jun 21, 09:21 CEST
Identified - Cloudflare reports:

"Investigating - Cloudflare is investigating wide-spread issues with our services and/or network.

Users may experience errors or timeouts reaching Cloudflare’s network or services.
We will update this status page to clarify the scope of impact as we continue the investigation.
The next update should be expected within 15 minutes."

Jun 21, 08:48 CEST
Investigating - We are currently investigating an issue with logins to the Umbraco Backoffice for all Cloud and Heartcore Projects, and the activity stream on all Projects in the Umbraco Cloud Portal.

Currently its not possible to login to the backoffice.
Projects in the Umbraco Cloud Portal will show their activity stream as "No new changes were made on this environment since the last deploy to Live" or "There was an error loading the latest changes for the Live environment".

It appears to be related to a network issue with Cloudflare.
We will post updates as we learn more.

Jun 21, 08:46 CEST
Jun 20, 2022

No incidents reported.

Jun 19, 2022

No incidents reported.

Jun 18, 2022

No incidents reported.

Jun 17, 2022

No incidents reported.