Postmortem -
Read details
Jun 13, 13:54 CEST
Resolved -
Umbraco Cloud services have been restored and are now operational.
This incident is resolved.
Jun 12, 23:18 CEST
Monitoring -
We are now beginning to see services restored.
Internal hostnames are resolving as expected and Heartcore REST and GraphQL APIs are responding as normal.
We will continue to monitor the incident for any changes.
Jun 12, 22:23 CEST
Update -
Umbraco Cloud services continue to be impacted by a service disruption.
We are continuing to monitor the incident for any changes from our service partner.
We will provide an update within an hour.
Jun 12, 22:09 CEST
Update -
We have identified an upstream provider incident affecting the Umbraco Cloud website hosting.
Internal hostnames in the format project.{region}.umbraco.io are currently responding with 500 internal server errors.
Custom hostnames continue working.
Heartcore REST and GraphQL APIs are also affected, responding with 500 internal server errors.
We will continue to monitor this incident and provide an update within an hour.
The incident began at 20:20 CEST
Jun 12, 21:01 CEST
Update -
We have identified an upstream provider incident affecting the Umbraco Cloud website hosting.
Internal hostnames in the format project.{region}.umbraco.io are currently responding with 500 internal server errors.
Custom hostnames continue working.
We will continue to monitor this incident and provide an update within an hour.
The incident began at 20:20 CEST
Jun 12, 20:47 CEST
Identified -
We have identified an upstream provider incident affecting the Umbraco Cloud website hosting.
Internal hostnames in the format project.{region}.umbraco.io are currently responding with 500 internal server errors.
Custom hostnames continue working.
We will continue to monitor this incident and provide an update within an hour.
Jun 12, 20:32 CEST