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Heartcore Rest API and Preview API not applying create/update/delete content operations

Incident Report for Umbraco Statuspage

Resolved

This incident has been resolved.
Posted May 15, 2025 - 12:54 CEST

Update

We are continuing to monitor for any further issues.
Posted May 15, 2025 - 12:47 CEST

Monitoring

Since the Heartcore maintenance window this morning (ended around 7 CET) the Heartcore Rest API and Preview API haven't been ingesting CRUD REST API operations correctly. Webhooks did also not fire during this time.

A fix has been implemented and we are monitoring the results.
All CRUD REST API operations done during the incident have been applied, no data was lost.
Posted May 15, 2025 - 12:44 CEST
This incident affected: Umbraco Heartcore (Umbraco Heartcore - API, Umbraco Heartcore - Backoffice, Umbraco Heartcore Services) and Umbraco.io Portal (Umbraco Heartcore).