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Umbraco Status page


Welcome to the Umbraco status page. On this page, you can see the current operational status as well as plans for scheduled maintenance and automatic upgrades for our cloud offerings (Umbraco Cloud and Umbraco Heartcore) as well as related services and websites.

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Custom Hostnames, Heartcore GraphQL APIs & umbraco.com returning 500 Errors

Incident Report for Umbraco Statuspage

Resolved

The incident has been resolved.
Posted Dec 05, 2025 - 10:23 CET

Investigating

We are currently investigating an issue affecting Umbraco Cloud services.

Users may experience the following:
Custom hostnames are returning 500 Internal Server Error responses
Heartcore GraphQL APIs are returning 500 Internal Server Error responses
umbraco.com is currently returning 500 Internal Server Error responses

Our team is actively investigating the root cause and working to restore normal service as quickly as possible. We will provide updates as more information becomes available. We apologize for any inconvenience this may cause.
Posted Dec 05, 2025 - 10:12 CET
This incident affected: Umbraco Cloud - Europe West (Website Hosting, Umbraco Services), Umbraco Heartcore (Umbraco Heartcore - API, Umbraco Heartcore - Backoffice, Umbraco Heartcore Services), Umbraco.io Portal (Umbraco Cloud, Umbraco Heartcore), Umbraco Cloud - UK South (Website Hosting, Umbraco Services), Umbraco Cloud - Australia East (Website Hosting, Umbraco Services), Umbraco Cloud - Canada Central (Website Hosting, Umbraco Services), Umbraco Cloud - US East (Website Hosting, Umbraco Services), and umbraco.com.